Evri buyer slams firm after courier claims they delivered parcel – by sending picture of parcels stacked in warehouse cage

AN EVRI buyer has slammed the corporate after a courier claimed they delivered his parcel – by sending a photograph of parcels stacked inside a warehouse cage.

Atyab Patel was shocked after receiving an e-mail on Monday stating his parcel had been delivered to his residence – with {a photograph} that gave the impression to be taken in a depot.

The 26-year-old, from Bolton, Lancashire, had been anticipating the parcel, a £165 costume for his spouse, because it was dispatched final Friday.

This image was despatched to the client. Credit score: Atyab Patel

He was baffled when he opened his e-mail from Evri, previously Hermes, to see a blurry proof of supply picture displaying numerous packages inside a metallic trolley cage.

The cage seems to be sitting in a warehouse or sorting facility and doesn’t look to have even been loaded onto a van or lorry.

Atyab stated CCTV at his residence confirmed the courier by no means even tried to ship the parcel to his handle.

Talking at this time, Atyab stated: “I’m really pissed off and baffled on how the employees can add a photograph like that, which clearly is in considered one of their warehouses, then declare to ship it and get away with it.”

“It appears they haven’t even dispatched my parcel from the warehouse within the first place.

“I’ve CCTV round my home so I’ve checked across the time that they claimed to have ‘delivered’ the parcel, however no one got here.

“My home isn’t exhausting to find both.

“I’ve not heard something from them but. I raised an investigation with them, however have had no reply in any respect, and I nonetheless haven’t acquired the supply.

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“It’s extremely doubtless I’ll not be ordering from an organization which makes use of Evri anymore.”

Atyab complained to Evri on Twitter concerning the incident on Wednesday (JUL 27), writing: “Evri, the place on Earth have you ever delivered my parcel, as a result of I nonetheless don’t have it and why is there a photograph of a trolley with different peoples parcels?

“Clearly this isn’t my handle. Get this s**t sorted.”

Atyab claims that regardless of elevating an investigation through an internet type, he has nonetheless not acquired a reply from the supply firm.

This isn’t the primary time Evri’s clients have been despatched photographs of their objects in weird locations.

Final 12 months, Thomas Gent couldn’t consider his eyes when he was despatched a “supply affirmation” picture displaying a driver “sat on his a**e at residence”.

The picture exhibits the driving force along with his ft up, carrying slippers as he watched TV, surrounded by goodies.

And earlier this 12 months buyer Holly Reed branded Evri as “disgraceful” when she acquired a supply picture displaying her parcel within the dispatch depot – two months after she positioned the order.

A spokesperson for Evri at this time stated: “We will verify that this picture was despatched in error and that the client has acquired their parcel. We’ve apologised for any inconvenience.”