Retiree fuming after host cancelled Airbnb lodging for Commonwealth Video games with simply three weeks discover

A RETIREE was left fuming after Airbnb cancelled her households lodging for the Commonwealth Video games with simply three weeks discover.

Sarah Thompson and her household spent over £800 on tickets for the video games in Birmingham, West Midlands on the finish of this month.

Nonetheless the 69-year-old from Sussex, East Anglia obtained a message on Sunday telling that her seven evening £1,145 keep had been cancelled.

Sarah and Dennis are eager followers of athletics. Credit score: Sarah Thompson

Sarah and husband Dennis Thompson, 66, have now been left scrambling to seek out someplace to interchange the three-bedroom house.

Regardless of Airbnb providing the mum-of-two an extra £344 to her full refund all different stays are actually out of the household’s funds as a consequence of rising pricing due to the video games.

Value hikes throughout town have seen different three bed room properties listed between £2,499 and £6,979 for a seven evening keep.

This has left the retiree at an deadlock as official resale websites for the occasion closed on July 4 leaving her caught with £800 price of tickets however no lodging.

Dennis and Sarah at the London Olympics in 2012
Dennis and Sarah attended the London Olympics in 2012. Credit score: Sarah Thompson

Sarah additionally claims that vacation letting service despatched her hyperlinks to residences in Lancashire, two hours from Birmingham by automobile or rail.

Talking at present Sarah mentioned: “I’m actually upset about it, my household had an exquisite time in Glasgow again in 2014.

“We’re all very eager on sport and I used to be a scholar in Birmingham, so we have been delighted and determined to attend till we had secured lodging earlier than we utilized for tickets.

“We had the house in an awesome location as we knew that we might use public transport, we purchased round £800 price of tickets for the video games.

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“I used to be despatched a textual content on Sunday which mentioned the Airbnb had been cancelled.

“At first Airbnb provided me £230 then upped it to £344 however there may be nowhere that low-cost in the meanwhile.

“We don’t need to be break up up, it made me livid, completely livid that they simply cancelled like this with no discover.

“They’re refusing to be held accountable however I sense that the motive could also be profiteering.”

Sarah shared her dilemma to Twitter yesterday writing: “We booked on April ninth 2021 and instructed the hosts we have been coming to the video games and had spent £800 on tickets.

“We have been instructed final Sunday our reserving was cancelled and there’s no equal obtainable at a worth we are able to afford, so we can not use our tickets.”

A spokesperson for Airbnb at present mentioned: “We have been dissatisfied to find out about this expertise, and are offering ongoing assist to the visitor along with the total refund already issued.

“Whereas host cancellations are uncommon, we recognise the influence they will have on visitor plans, which is why we’ve got charges and penalties in place to discourage towards this.

“AirCover supplies free safety for company from host cancellations, and within the unlikely occasion of a difficulty, our 24/7 assist workforce is readily available to assist.”

The Commonwealth Video games start on the twenty eighth July in Birmingham and closes on the eighth August.