Samuel’s flying excessive in prime operation position

Sky’s the restrict for formidable 21-year-old who joined agency at 15

Excessive-flying Samuel Milne has been put answerable for operations at one of many nation’s largest courier corporations on the age of solely 21.

Samuel has taken over as Operations Supervisor at Eagle Couriers after working his method up by way of the enterprise which he joined as a 15-year-old schoolboy.

The Bathgate-based agency prides itself on being an inclusive employer – supporting younger folks to develop a profession no matter their age and background.

Eagle Courier Managing Director, Fiona Deas, noticed Samuel’s potential and took him beneath her wing on a piece expertise placement, and he subsequently joined the agency and progressed by way of a number of roles.

Samuel, from Glasgow, stated: “My favorite a part of college was residence time and I left as quickly as I may, however I used to be very lucky to be provided a task at Eagle after doing a seven-week work placement after I was 14.

“Eagle has all the time felt like a household enterprise. I’ve spent one third of my life right here and have successfully grown up with a lot of my colleagues.”

Samuel is a part of the administration crew who’ve 120 workers working within the core courier enterprise division and now extra lately fast-growing offshoot, Eagle Aviation, which has developed into one of many UK’s largest misplaced airline baggage dealing with corporations.

Serving 33 airports and 120 airline teams, Eagle Aviation handles and returns greater than 350,000 baggage a 12 months to their owner-travellers and purchasers embrace Emirates, Jet2, Virgin Atlantic, Loganair, Etihad and Ryanair.

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A typical working day for Samuel revolves round problem-solving and dealing with workers positioned round Eagle Courier’s intensive depot community and Head Workplace to make sure clients are receiving the very best service.

He stated: “I’m the go-to individual when there’s a sophisticated or delicate concern which must be resolved and I even have a enterprise growth position, working very intently with Fiona to take the enterprise ahead.

“The corporate has modified massively within the time I’ve been right here and dealing with Fiona I’ve been in a position to assist in constructing the infrastructure as we develop. I really like working right here and I’m decided to take each potential avenue and alternative to assist Eagle succeed and develop.

‘’Eagle Aviation was launched in the course of the Covid-19 pandemic following the winding up of THS Couriers, an organization acquired by the Eagle Group in 2018. This allowed us to rebuild from scratch which was a unbelievable expertise to work on the launch of a brand new enterprise and to make use of the expertise I gained over time at Eagle to design the operation simply the way in which we wished it.

“It may be difficult however I get an enormous quantity of job satisfaction and I need to develop and proceed to study in regards to the enterprise as we develop the model.”

Eagle Couriers, established in 1985, has continued to go from strength-to-strength, offering very important lifeline providers for Scottish Authorities, NHS Scotland and Police Scotland, in addition to a buyer base of over 3000 personal organisations.

Fiona Deas stated: “Samuel has grown up personally {and professional} with the enterprise, and has developed from a younger inexperienced college leaver, right into a extremely valued member of the Eagle Couriers crew.

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“Attracting, nurturing and retaining the subsequent era of younger expertise is one thing we’re actually keen about – and Samuel is a superb instance of how this could work successfully.”

Eagle Couriers is Scotland’s largest unbiased courier agency and safely collects and delivers hundreds of time-critical items every day all through the UK. Supporting native authorities, authorities departments and personal enterprise, Eagle additionally performed a pivotal position in the course of the Covid-19 pandemic delivering very important medicines to sufferers and take a look at kits to care houses on behalf of the NHS.